Cookie Policy

Our cookie policy for this website

We collect standard internet log information when you use our website, commonly known as cookies. Overall, this helps us to improve your experience of our website by monitoring the pages that are useful and those that are not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We respect your privacy and have robust systems in place to keep your personal information safe and handle it responsibly.

See our Privacy Policy for more details about how we use your personal information.

What are cookies?

Cookies are small pieces of software (files) that are installed on a computer or mobile device via the browser (e.g. Microsoft Edge, Apple Safari, Google Chrome or Firefox) when you visit a website.

Cookies allow websites to recognise when an individual has previously visited the site and will save some information to recognise when they access the site again.

The types of cookies:

  • Session cookies. Session cookies only exist in temporary memory and are deleted when you close the browser. Any cookie created without an expiration date is automatically a session cookie. Common uses for session cookies include remembering what’s in your shopping cart on an ecommerce site (although most modern ecommerce sites now store this info in a database on their servers).
  • Persistent cookies. Persistent cookies are written onto your device’s memory and come with an expiration date. You have to manually remove them from your browser.

Persistent type cookies are of two types:

  • First Party Persistent cookies. They are only used by the website that created them, and can last however long the website dictates. They remain on your device even after you close your web browser. Your web browser uses first-party persistent cookies to improve user experience, like remembering that you’re signed in so you don’t need to log in every time you visit the same site.
  • Third Party Persistent cookies (also known as tracking cookies). Like their first-party counterparts, these cookies are stored in your device’s memory and have a set expiration date. Unlike the first-party variety, however, third-party persistent cookies are accessed on websites that didn’t create them (e.g. Google, Facebook, Bing or Infinity). This allows the cookie’s creator to collect and receive data any time the user visits a page with a resource belonging to them.

By using the AFH Wealth Management website, you consent to cookies being used in accordance to this policy. 

Cookies that we use

We use traffic log cookies to identify which pages are being used. These cookies are for analytical purposes only to review webpage traffic and tailor our website to our visitors’ needs. Where we collect information used to identify individuals, this will be made obvious through the relevant pages and messages. See our privacy policy for more details about how we use your personal information. 

  • Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP cookies to "remember" what a user has done on previous pages / interactions with the website. Note: Read the Google Analytics privacy document for more details about the data collected by Google Analytics.
  • Google Adsense/Conversation Linker. These automatically detects the ad click information in your conversion page URLs, and stores this information in first-party cookies on first party domain for web pages, and passes the data in URLs for AMP pages. Read https://support.google.com/tagmanager/answer/7549390?hl=en for more information. 
  • Facebook. Read Facebook document for more details about the data collected by Facebook.
  • Response IQ. Read ResponseiQ & all things GDPR | ResponseiQ Help documentation for details about data collected by Response IQ.
  • Infinity Call Tracking. Read Cookies - Infinity Knowledge Base document for more details about the data collected by Infinity.

Cookies that are Essential

These are essential for the running of the website and cannot be removed.

Cookie

Description

Domain

Lifespan

ASP.NET_SessionId

This cookie is used in sites developed with Microsoft.Net.

When a user starts browsing a unique session ID is created, which keeps track of all the information regarding that session

This information is stored in the web server and it is identified via a GUID.

The GUID is essential for any ASP.NET site to function properly.

www.afhwm.co.uk

Session

_GRECAPTCHA

This cookie is set by Google and is used to stop SPAM.

In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.

.google.com

Session

 

_requestVerificationToken

This cookie is used in sites developed with Microsoft.Net.

This cookie is needed for security when submitting data on the forms.

www.afhwm.co.ukSession
 cookies

This cookie is installed by the first party.

This checks if cookie notification bar.needs to be displayed. 

 www.afhwm.co.uk365 Days

Cookies that are used for Analysis, Tracking and Functionality

1. Analytics/Performance Cookies

These type of cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Google Analytics and Double Click

Cookie

Domain

Lifespan

Description

_ga

.afhwm.co.uk

 2 Years

This cookie is installed by Google Analytics.

The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

_gid

 afhwm.co.uk

 1 Day

This cookie is installed by Google Analytics.

The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing.

The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

_gat_UA-16107864-1,

_gac_UA-16107864-1

 afhwm.co.uk

 Session

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.

It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

(Name pattern for these are _gat_UA-nnnnnnnn-nn, _gat_UA-nnnnnnnn-nn)

_uetsid

 afhwm.co.uk

1 Day

This cookie is used to collect analytical information about how visitors use the website.

This information is used to compile reports and improve the site.

 _uetvid afhwm.co.uk390 Days

This cookie is used to collect analytical information about how visitors use the website.

This information is used to compile reports and improve the site.

  test_cookie doubleclick.net. 365

 This cookie is set by doubleclick.net.

The purpose of the cookie is to determine if the user's browser supports cookies.

Hot Jar

Cookie

Description

Lifespan

_hjClosedSurveyInvites

Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.

365 days

_hjDonePolls

Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.

365 days

_hjMinimizedPolls

Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.

365 days

_hjShownFeedbackMessage

Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.

365 days

_hjSessionTooLarge

Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.

Session

_hjSessionRejected

If present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.

Session

_hjSessionResumed

A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.

Session

_hjid

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

365 days

_hjRecordingLastActivity

This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).

Session

_hjTLDTest

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

Session

_hjUserAttributesHash

User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

Session

_hjCachedUserAttributes

This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present.

Session

_hjLocalStorageTest

This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

Under 100ms

_hjIncludedInPageviewSample

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.

30 minutes

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.

30 minutes

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

30 Minutes

_hjFirstSeen

This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

Session

_hjViewportId

This stores information about the user viewport such as size and dimensions.

Session

_hjRecordingEnabled

This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.

Session

Infinity Call Tracking

Please Note: These cookies are now stored in browser Local storage. Values in Local storage are persistent and have to be manually removed by clearing the cache in the browser.

Name

Lifespan

Description

ictf_master

Persistent

Stores the unique Visitor Reference

ict_0

Persistent

Contains third party tracking and number replacement source cache

ict_master

Persistent

Stores the unique Visitor Reference

ictf_in2550PersistentContains first party tracking source cache
ictf_il2550PersistentContains first party number replacement source cache

2. Tracking Cookies

These cookies are set by third parties. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites.

Facebook

Cookie

Domain

Lifespan

Description

_fbp

.afhwm.co.uk

90 Days

This cookie is set by Facebook to deliver advertisement when users are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

Google

Cookie

Domain

Lifespan

Description

CONSENT

.google.com

17-18 years

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

NID.google.com 6 MonthsThese cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
HSID,SSID,APSID, SAPSID  google.com 2 YearsThis enable Google to collect user information for videos hosted by YouTube.
ANID google.com 2 YearsThe "ANID" cookie is used for advertising served across the web and stored in google.com.
 _Secure-HSID, _Secure-SSID.google.com 6 Months

This  security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties

 _Secure-3PAPISID, _Secure3PSID, 

_Secure-3PAPISID, _Secure-3PSID,

_Secure-3PSIDCC,

_Secure-APISID

.google.com 2 YearsThis cookie is used for targeting purposes to build a profile of the website user interests in order to show relevant & personalised Google advertising
1P_JAR
.google.com 1 MonthThese cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
SID, SIDCC.google.com 1 Year

This is a security cookie and it is used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties..

Google Adsense/Conversion Linker

Cookie

Domain

Lifespan

Description

 _gcl_au .afhwm.co.uk 90 DaysUsed as part of Google Adsense.

It takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page

_gcl_aw, _gcl_dc, and _gcl_gb

.afhwm.co.uk

 90 Days

Used as part of Google Adsense.

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Bing

Cookie

Domain

Lifespan

Description

 MUID.bing.com 390 Days

Used widely by Microsoft as a unique user ID.

The cookie enables user tracking by synchronising the ID across many Microsoft domains.

 SRCHD, SRCHHPGUSR, SRCHUID, SRCHUSR, _RwBf, MSCC, _EDGE_S .bing.com

 390 Days

Session (_EDGE_S)

We use Bing Ads to drive traffic to our website.

These cookies track user behaviour through the site and interactions with the Bing Maps API.
Read more at: 
advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies.

Double click

Cookie

Domain

Lifespan

Description

IDE

.doubleclick.net

390 Days

Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website.

This is used to present users with ads that are relevant to them according to the user profile.

3. Functionality Cookies

To provide you with the full functionality of our website.

First Party (created and used by website owner)

Cookie

Domain

Lifespan

Description

book-a-consultationwww.afhwm.co.uk30 Days

This cookie is used by AFH Wealth Management.

Created when download form is submitted and guide or document is downloaded.

Also used for autocomplete functionality in the website, thereby enabling forms to auto populate data that has been submitted previously within the lifespan of the cookie.

download-capturewww.afhwm.co.uk30 Days

This cookie is used by AFH Wealth Management.

Created when the enquiry or contact form is submitted.

Also used for autocomplete functionality in the website, thereby enabling forms to auto populate data that has been submitted previously within the lifespan of the cookie.

Google

Cookie

Domain

Lifespan

Description

OGPC

.google.com

60 Days

This cookie enables the functionality of Google Maps.

OGP.google.com60 DaysThis cookie enables the functionality of Google Maps.

Response IQ

The Data for the Response IQ call back widget is stored in three places :cookies, local storage and session storage.

Cookie

Domain

Lifespan

Description

riq_create_visitor

afhwm.co.uk

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_info

afhwm.co.uk

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_session_id

afhwm.co.uk

Session

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_coookie_widget_id_2067,

riq_coookie_widget_id_3966

(Pattern riq_coookie_widget_id_nnnn) 

app.responseiq.com365 DaysThis cookie is set by ResponseIQ, our tool to book instant call backs with us.
PHPSESSID
app.responseiq.comSession 

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

Preserves user session state across page requests.

_FPCI
.responseiq.com365 DaysThis cookie is set by ResponseIQ, our tool to book instant call backs with us.

Local Storage:

Name

Lifespan

Description

riq_ana

Persistent

This is set by ResponseIQ, our tool to book instant call backs with us.

riq_deviceDetector

PersistentThis is set by ResponseIQ, our tool to book instant call backs with us.

riq_samesite_secured

PersistentThis is set by ResponseIQ, our tool to book instant call backs with us.
 PersistentThis is set by ResponseIQ, our tool to book instant call backs with us.
_riqPersistent

This is set by ResponseIQ, our tool to book instant call backs with us.

Wistia

Please Note: These cookies are now stored in browser Local storage. Values in Local storage are persistent and have to be manually removed by clearing the cache in the browser.

Cookie

Lifespan

Description

wistia

Persistent

This cookie is set by Wistia, our video player.

wistia-video-progress-e3c4cje569

(Pattern wistia-video-progress-nnnnn) 

Persistent

This cookie is set by Wistia, our video player.

last updated 27th July 2021