Cookie policy

Our cookie policy for this website

We collect standard internet log information when you use our website, commonly known as cookies. Overall, this helps us to improve your experience of our website by monitoring the pages that are useful and those that are not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We respect your privacy and have robust systems in place to keep your personal information safe and handle it responsibly.

See our Privacy Policy for more details about how we use your personal information.

What are cookies?

Cookies are small pieces of software (files) that are installed on a computer or mobile device via the browser (e.g. Microsoft Edge, Apple Safari, Google Chrome or Firefox) when you visit a website.

Cookies allow websites to recognise when an individual has previously visited the site and will save some information to recognise when they access the site again.

The types of cookies:

  • Session cookies. Session cookies only exist in temporary memory and are deleted when you close the browser. Any cookie created without an expiration date is automatically a session cookie. Common uses for session cookies include remembering what’s in your shopping cart on an ecommerce site.
  • Persistent cookies. Persistent cookies are written onto your device’s memory and come with an expiration date. You have to manually remove them from your browser.

Persistent type cookies are of two types:

  • First Party Persistent cookies. They are only used by the website that created them, and can last however long the website dictates. They remain on your device even after you close your web browser. Your web browser uses first-party persistent cookies to improve user experience, like remembering that you’re signed in so you don’t need to log in every time you visit the same site.
  • Third Party Persistent cookies (also known as tracking cookies). Like their first-party counterparts, these cookies are stored in your device’s memory and have a set expiration date. Unlike the first-party variety, however, third-party persistent cookies are accessed on websites that didn’t create them (e.g. Google, Facebook, Bing or Infinity). This allows the cookie’s creator to collect and receive data any time the user visits a page with a resource belonging to them.

By using the AFH Wealth Management website, you consent to cookies being used in accordance to this policy. 

Cookies that we use

We use traffic log cookies to identify which pages are being used. These cookies are for analytical purposes only to review webpage traffic and tailor our website to our visitors’ needs. Where we collect information used to identify individuals, this will be made obvious through the relevant pages and messages. See our privacy policy for more details about how we use your personal information. 

  • Google reCAPTCHA is a free service that protects your site from spam and abuse. It uses advanced risk analysis techniques to tell humans and bots apart. On all our forms that use reCAPTCHA the following wording is used : "This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply."
  • Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP cookies to "remember" what a user has done on previous pages / interactions with the website. Note: Read the Google Analytics privacy document for more details about the data collected by Google Analytics.
  • Google AdSense/Conversation Linker. These automatically detects the ad click information in your conversion page URLs, and stores this information in first-party cookies on first party domain for web pages, and passes the data in URLs for AMP pages. Read Google Tag Manager for more information. 
  • Facebook. Read Facebook document for more details about the data collected by Facebook.
  • Linked In. Read Linkedin document for more detail information about data collected by LinkedIn.
  • Hotjar. Read HotJar document for more detail information about data collected by Hotjar.
  • Response IQ. Read ResponseiQ & all things GDPR | ResponseiQ Help documentation for details about data collected by Response IQ.
  • Infinity Call Tracking. Read Cookies - Infinity Knowledge Base document for more details about the data collected by Infinity.
  • Wistia. This is used for the videos in the careers page These cookies are stored in browser local storage.

1. Necessary cookies

These are essential for the running of the website and cannot be removed.

Core

Cookie

Domain

Lifespan

Description

ASP.NET_SessionId

www.afhwm.co.uk

Session

This cookie is used in sites developed with Microsoft.Net.

When a user starts browsing a unique session ID is created, which keeps track of all the information regarding that session

This information is stored in the web server and it is identified via a GUID.

The GUID is essential for any ASP.NET site to function properly.

 

_requestVerificationToken

www.afhwm.co.ukSession

This cookie is used in sites developed with Microsoft.Net.

This cookie is needed for security when submitting data on the forms.

Google ReCAPTCHA (and other google servies like embedded Google Maps)

Cookie

Domain

Lifespan

Description

_GRECAPTCHA

www.recaptcha.net 6 Months             

This cookie is set by Google and is used to stop SPAM.

Local Storage and Session Storage:

Values in Local storage are persistent and have to be manually removed by clearing the cache in the browser.

Values in Session storage are stored only in single browser tab and are deleted when browser tab or actual browser is closed.

Name

Domain

Lifespan

Description

_grecaptcha

www.afhwm.co.ukLocal Storage

This is set by Google and is used to stop SPAM.

rc::a

www.recaptcha.netLocal Storage

This is used to distinguish between humans and bots.

rc::b

www.recaptcha.netSession Storage

This is used to distinguish between humans and bots.

rc::c

www.recaptcha.netSession Storage

This is used to distinguish between humans and bots.

rc:d-#

www.recaptcha.netSession Storage

This is used to distinguish between humans and bots.

Cookie Consent

Cookie

Domain

Lifespan

Description

cookie_consent_settings_set

www.afhwm.co.uk365 Days

This cookie is installed by the first party.

This checks if cookie notification bar needs to be displayed.

cookie_consent_performance

www.afhwm.co.uk365 Days

This cookie is installed by the first party.

This checks if performance cookies are enabled. 

cookie_consent_targeting

www.afhwm.co.uk365 Days

This cookie is installed by the first party.

This checks if targeting cookies are enabled.

cookie_consent_functions

www.afhwm.co.uk 365 Days

This cookie is installed by the first party.

This checks if functions cookies are enabled.

Wistia

Cookie

Domain

Lifespan

Description

wistia,

wistia-video-progress-e3c4cje569

(Patternwistia-video-progress-nnnnn),

loglevel

 www.afhwm.co.uk Local Storage

This cookie is set by Wistia, our video player and is used in our careers page

2. Performance/statistics cookies

These type of cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Google Analytics

Cookie

Domain

Lifespan

Description

_ga

.afhwm.co.uk

 2 Years

This cookie is installed by Google Analytics.

The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information in a way that does not directly identify anyone and assign a randomly generated number to identify unique visitors.

_gid

 afhwm.co.uk

 1 Day

This cookie is installed by Google Analytics.

The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing.

The data collected including the number visitors, the source where they have come from, and the pages visited in a way that does not directly identify anyone.

_gat_UA-16107864-1,

_gac_UA-16107864-1

 afhwm.co.uk

 Session

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.

It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

(Name pattern for these are _gat_UA-nnnnnnnn-nn, >_gat_UA-nnnnnnnn-nn)

_uetsid

 afhwm.co.uk

1 Day

This cookie is used to collect analytical information about how visitors use the website.

This information is used to compile reports and improve the site.

_uetvid

afhwm.co.uk390 Days

This cookie is used to collect analytical information about how visitors use the website.

This information is used to compile reports and improve the site.

collect google.comSessionUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

Hot Jar

Cookie

Domain

Lifespan

Description

_hjClosedSurveyInvites

.afhwm.co.uk

365 days

Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.

_hjDonePolls

.afhwm.co.uk

365 Days

Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.

_hjMinimizedPolls

.afhwm.co.uk

365 Days

Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.

_hjShownFeedbackMessage

.afhwm.co.uk

Session

Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.

_hjSessionTooLarge

.afhwm.co.uk

Session

Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.

_hjSessionRejected

.afhwm.co.uk

Session

If present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.

_hjSessionResumed

.afhwm.co.uk

Session

A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.

_hjid

.afhwm.co.uk

365 Days

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

_hjRecordingLastActivity

.afhwm.co.uk

Session

This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).

_hjTLDTest

.afhwm.co.uk

Session

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

_hjUserAttributesHash

.afhwm.co.uk

Session

User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

_hjCachedUserAttributes

.afhwm.co.uk

Session

This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present.

_hjLocalStorageTest

.afhwm.co.uk

Under 100ms

This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

_hjIncludedInPageviewSample

.afhwm.co.uk

30 minutes

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.

_hjIncludedInSessionSample

.afhwm.co.uk

30 minutes

This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.

_hjAbsoluteSessionInProgress

.afhwm.co.uk

30 Mins

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

_hjFirstSeen

.afhwm.co.uk

Session

This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

_hjViewportId

.afhwm.co.uk

Session

This stores information about the user viewport such as size and dimensions.

_hjRecordingEnabled

.afhwm.co.uk

Session

This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.

 

Infinity Call Tracking

Please Note: These cookies are now stored in browser local storage. Values in Local storage are persistent and have to be manually removed by clearing the cache in the browser.

Name

Domain

Lifespan

Description

ictf_master

.afhwm.co.uk

Local Storage

Stores the unique Visitor Reference

ict_0

.afhwm.co.uk

Local Storage

Contains third party tracking and number replacement source cache

ict_master

.afhwm.co.uk

Local Storage

Stores the unique Visitor Reference

ictf_in2550

.afhwm.co.uk

Local Storage

Contains first party tracking source cache

ictf_il2550

.afhwm.co.uk

Local Storage

Contains first party number replacement source cache

testinfinitycookie

afhwm.co.ukSession

This cookie is set by infinity call tracking.

The purpose of the cookie is to determine if the user's browser supports cookies by trying to create user id.

3. Tracking/marketing cookies

These cookies are set by third parties. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites.

Google Adsense/Conversion Linker

Cookie

Domain

Lifespan

Description

_gcl_au

.afhwm.co.uk90 Days

Used as part of Google Adsense.

It takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page

_gcl_aw, _gcl_dc, and _gcl_gb

.afhwm.co.uk

90 Days

Used as part of Google Adsense.

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

pagead/landing google.com SessionCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.

Google Ads

Cookie

Domain

Lifespan

Description

ads/ga-audiences

.google.comSession

This cookie is used to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.

pagead/1p-user-list/#

.google.com

Session These cookies tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites.
pagead/1p-conversion/#.google.comSessionThese cookies tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites.

Google

Cookie

Domain

Lifespan

Description

ANID

google.com2 Years

The "ANID" cookie is used for advertising served across the web and stored in google.com.

_Secure-3PAPISID, _Secure3PSID,

_Secure-3PAPISID, _Secure-3PSID,

_Secure-3PSIDCC,

_Secure-APISID

.google.com2 Years

This cookie is used for targeting purposes to build a profile of the website user interests in order to show relevant & personalised Google advertising

1P_JAR

.google.com1 Month

These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.

Facebook

Cookie

Domain

Lifespan

Description

_fbp

afhwm.co.uk

90 Days

Store and track visits across website.

fr

afhwm.co.uk

90 Days

To enable add redelivery

tr

afhwm.co.uk

Session

To enable ad redelivery

_fbc

afhwm.co.uk

2 Years

To store last visit

Linkedin

Cookie

Domain

Lifespan

Description

bcookie

.linkedin.com

2 Years

Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform

bscookie.linkedin.com2 YearsUsed for saving the state of 2FA of a logged in user.
li_gc.linkedin.com
2 YearsUsed to store consent of guests regarding the use of cookies for non-essential purposes 
lidc.linkedin.com
24 Hours To facilitate data center selection  
lissc.linkedin.com1 YearsSameSite attribute for all cookies in that browser.
UserMatchHistory.linkedin.com30 DaysUsed for LinkedIn Ads ID syncing.
AnalyticsSyncHistory.linkedin.com30 DaysUsed to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries.
lang.linkedin.com
SessionUsed to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.

Double click

Cookie

Domain

Lifespan

Description

IDE

.doubleclick.net

390 Days

Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website.

This is used to present users with ads that are relevant to them according to the user profile.

test_cookie

doubleclick.net365 Days 

This cookie is set by doubleclick.net.

The purpose of the cookie is to determine if the user's browser supports cookies.

4. Functional/user experience cookies

To provide you with the full functionality of our website.

First Party (created and used by website owner)

Cookie

Domain

Lifespan

Description

book-a-consultation

www.afhwm.co.uk30 Days

This cookie is used by AFH Wealth Management.

Created when download form is submitted and guide or document is downloaded.

Also used for autocomplete functionality in the website, thereby enabling forms to auto populate data that has been submitted previously within the lifespan of the cookie.

download-capture

www.afhwm.co.uk30 Days

This cookie is used by AFH Wealth Management.

Created when the enquiry or contact form is submitted.

Also used for autocomplete functionality in the website, thereby enabling forms to auto populate data that has been submitted previously within the lifespan of the cookie.

Google Maps

These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.

Cookie

Domain

Lifespan

Description

OGPC

.google.com

60 Days

This cookie enables the functionality of Google Maps and is used to track usage.

OGP

.google.com

60 Days

This cookie enables the functionality of Google Maps and is used to track usage.

Response IQ

The data for the Response IQ call back widget is stored in three places :cookies, local storage and session storage.

Cookie

Domain

Lifespan

Description

riq_create_visitor

afhwm.co.uk

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_info

afhwm.co.uk

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_session_id

afhwm.co.uk

Session

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

riq_coookie_widget_id_2067,

riq_coookie_widget_id_3966

(Patternriq_coookie_widget_id_nnnn) 

app.responseiq.com

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

PHPSESSID

app.responseiq.com

Session 

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

Preserves user session state across page requests.

_FPCI

.responseiq.com

365 Days

This cookie is set by ResponseIQ, our tool to book instant call backs with us.

Local storage:

Name

Domain

Lifespan

Description

riq_ana

www.afhwm.co.ukLocal Storage

This is set by ResponseIQ, our tool to book instant call backs with us.

riq_deviceDetector

www.afhwm.co.ukLocal Storage

This is set by ResponseIQ, our tool to book instant call backs with us.

riq_samesite_secured

www.afhwm.co.ukLocal Storage

This is set by ResponseIQ, our tool to book instant call backs with us.

_riq

www.afhwm.co.ukLocal Storage

This is set by ResponseIQ, our tool to book instant call backs with us.

last updated 3rd September 2021